DATA PRIVACY POLICY

The following statement is designed to explain what information is being
collected and processed to comply with the requirements of the GDPR 2018.


What information is being collected?
As part of visiting Dynamic Bowen I will need to have a record of your
personal details, date of birth, address, telephone numbers, email and
relevant medical information relating to your session.  A unique reference number will also be allocated to you.
Personal data about your presenting symptoms and treatment provided will
also be documented in detail. You have access to this information at all times.
All data will be held in a locked filing cabinet.
No client files are left on surfaces for other clients/staff to read.
All data taken whilst on a mobile treatment will be transported in a locked
bag, out of sight. No notes are left unattended in a vehicle at anytime.
All notes being transported will use the unique reference codes to identify you
as a client. In the rare event they are stolen or lost, you cannot be identified
or traced.
Email addresses are held on a secure database and only information is held for individuals who have given express permission  to sign up to the Dynamic Bowen newsletter. The newsletter has an unsubscribe
policy.


Who is collecting it?
Dynamic Bowen practitioner will collect data at the start of your first session.
Some information maybe requested by email or text message to ensure the
smooth running of your treatment. On occasion data from relevant medical
notes, letters or scans may also form part of the data collected and held by
me.

How is it collected?
Collection of data will happen via pen and paper note taking, electronic note
taking, email, text messages, scanned paper records, occasionally
photographs, videos, and letters by mail. No personal data will be collected
via social media.


Why is it being collected?
Data is collected to record, guide and supervise your progress and be able to
communicate effectively with you for the best outcomes. It is also used to
compare progress week to week and to highlight changes, red flags, yellow
flags, action to be taken and a detailed dialogue of treatment provided.
On occasions we are invited to take part in research studies. No data is
shared for research purposes without your express written permission prior to

transferring any data. Again unique reference codes will be used to transfer
data.


How will it be used?
Data will be used to communicate appointments, session information,
progress, relevant referrals, and relevant consented media.


Who will it be shared with?
Data is rarely used to communicate and be shared outside of the clinical
environment. On occasion you may be asked for permission for the
information to be shared with another practitioner outside of Dynamic Bowen,
Full permission will be requested first.
Personal data will be sent by post or email separately to your treatment
information and a personal allocated reference code will be used to ensure
the individual cannot be identified without the two pieces of data recording
being put together.
Client experiences can be shared with the public with full consent from the
client themselves. This will be taken in on a consent form signed by the client
prior to sharing.


What will be the effect of this on the individuals concerned?
There should be no data leakage with regards to clients.
No data is shared with third parties without consented permission.
No data is sold to third parties for business reasons.
No data is held on phones unless encrypted with a pin number, finger print or
facial recognition. No phones are left unattended. Lost or stolen phones need
to be locked remotely to prevent third parties reading any sensitive
information.
No sensitive / identifiable data is sent by email together in the same posting.
Unique reference codes are used.
All computers / laptops and tablets are locked with pass codes and not left
unattended. Only individuals with permission to read notes can access this
data.


Is the intended use likely to cause individuals to object or complain?
Dynamic Bowen take data protection and privacy seriously and promote this
philosophy to all the industry in relation to protecting client data.
The data mapping in place should never cause a client to object or complain.
Any queries and requirements are taken seriously and honoured.